To get past those limitations, companies need people at every level of the organization who understand the digital economy, even if they themselves don’t possess every competency it demands. Having a small “digital team” doing “digital things” in a sea of traditionalists is not the answer. Imagine a company with 10,000 employees, one hundred of whom understand and are passionate about the transformative power of artificial intelligence (AI), machine learning, robotics and other advanced technologies, and 9,900 other employees completely content to do without those technologies, or worse, making key decisions about how the organization should be embracing them.

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